Are you passionate, customer-oriented and do you have a passion for technology? Then you may be the Client Solutions Manager we are looking for!

Our Client Solutions team is the excellence of Premier Tech Systems and Automation’s after-sales service. Our clients are our main purpose and that's why we have a team that is entirely dedicated to serving them. Our offer: equipment optimization, sale of replacement parts, training, preventive maintenance and technical support.

As a Client Solutions Manager, you will lead the Client Solutions business and Field Service Engineer team in Faridabad, Haryana, India.

Here’s the proposed challenge:

• Manage the client service activities;
• Solve problems encountered in clients’ relations;
• Overview the process of part quotations;
• Deploy and push forward necessary strategies to increase the parts business;
• Overview the I&C process and ensure good handover to the customer;
• Overview the after sales service commercial implementation (territories/locations);
• Establish a true commercial service and parts offer;
• Overview and monitor the help desk implementation.

Are you the one we are looking for?

• You hold a Bachelor’s or Master’s Degree in Business Administration.  A Degree in Mechanical or Electrical Engineer is a plus!
• You have at least 7 years of direct experience in managing client service and team members;
• You have good knowledge of marketing and sales;
• You are service-oriented with the ability to handle client’s inquiries;
• You are a natural leader, which enables you to develop team.